Terms of Service

Last updated: March 13, 2026

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of IbnaticsOS, operated by Ibnatics Group ("Company", "we", "us") based in Toronto, Ontario, Canada. By creating an account or using IbnaticsOS, you agree to be bound by these Terms. If you do not agree, do not use the platform.

2. Eligibility

You must be at least 18 years old and have the legal authority to enter into contracts on behalf of yourself or your organization. By using IbnaticsOS, you represent that you meet these requirements.

3. Subscription Plans & Billing

Plans

IbnaticsOS offers the following paid plans: Studio ($599/mo), Agency ($1,499/mo), and Holding ($3,200/mo). Plan features and credit allocations are as described on our pricing page at the time of subscription.

Automatic Renewal

All subscriptions automatically renew on a monthly basis at the then-current plan rate. You will be charged on the same date each month until you cancel. By subscribing, you expressly authorize Ibnatics Group to charge your payment method on a recurring basis.

Overages

If you exceed your plan's included credit allocation, overage charges will apply at the rates displayed in your billing settings. You will receive email notifications when your credits reach 80% and 100% of your allocation.

Free Trial

New accounts receive a 14-day free trial. After the trial period, your account will require a paid subscription to continue accessing platform features. We will notify you 3 days before your trial expires.

Price Changes

We may change subscription prices with 30 days' advance notice. Continued use after the notice period constitutes acceptance of the new pricing.

4. Cancellation

You may cancel your subscription at any time from your billing settings or by contacting billing@ibnaticsos.com. Cancellation takes effect at the end of your current billing period. You will retain access to the platform until that date. We do not provide pro-rated refunds for partial months except as required by applicable law.

EU Customers: EU consumers have a statutory 14-day right of withdrawal from new subscriptions. See our Refund & Cancellation Policy for details.

5. Acceptable Use

You agree not to use IbnaticsOS to:

  • Violate any applicable laws or regulations
  • Generate content that is defamatory, harassing, obscene, or fraudulent
  • Create non-consensual synthetic media (deepfakes) of real individuals
  • Infringe intellectual property rights of any third party
  • Attempt to reverse-engineer, scrape, or extract data from the platform
  • Resell or sublicense access to IbnaticsOS without written authorization
  • Introduce malicious code, viruses, or disruptive elements
  • Circumvent security features, rate limits, or credit systems

We reserve the right to suspend accounts that violate these terms without prior notice. See our full Acceptable Use Policy for AI-specific restrictions.

6. Intellectual Property

Your Content

You retain ownership of all content you upload, create, or generate using IbnaticsOS ("Your Content"). By using the platform, you grant Ibnatics Group a limited, non-exclusive license to host, process, and display Your Content solely to provide the service.

AI-Generated Content

Content generated by AI features within IbnaticsOS is provided to you for your use. You are responsible for ensuring AI-generated content complies with applicable laws and does not infringe third-party rights. We make no warranty regarding the originality or intellectual property status of AI-generated outputs.

Our Platform

IbnaticsOS, its branding, software, and documentation are owned by Ibnatics Group and protected by intellectual property laws. You may not copy, modify, or distribute any portion of the platform without written permission.

7. Service Level & Availability

We strive to maintain 99.5% uptime but do not guarantee uninterrupted availability. Scheduled maintenance will be communicated in advance where possible. We are not liable for downtime caused by third-party services (Clerk, Stripe, Neon, AI providers) or events beyond our reasonable control.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IBNATICS GROUP SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF IBNATICSOS.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 3 MONTHS PRECEDING THE CLAIM.

9. Warranty Disclaimer

IBNATICSOS IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT AI-GENERATED CONTENT IS ACCURATE, COMPLETE, OR SUITABLE FOR ANY PARTICULAR PURPOSE.

10. Indemnification

You agree to indemnify and hold Ibnatics Group harmless from any claims, damages, or expenses (including legal fees) arising from your use of IbnaticsOS, Your Content, or your violation of these Terms.

11. Termination

Either party may terminate the agreement at any time. We may suspend or terminate your account immediately for material breach of these Terms, including non-payment, abuse, or illegal activity. Upon termination, your right to access the platform ceases and we may delete your data in accordance with our Privacy Policy.

12. Governing Law & Disputes

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Ontario, Canada. EU customers retain the right to bring proceedings in their country of residence.

13. Changes to Terms

We may update these Terms with 30 days' advance notice via email or in-app notification. Continued use of IbnaticsOS after the effective date constitutes acceptance of the updated Terms.

14. Contact

Legal inquiries: legal@ibnaticsos.com
Ibnatics Group, Toronto, Ontario, Canada